Australian-made and AHPRA-native — built for AU cosmetic & aesthetics clinics.

Ruevii
Conversations & AI · AI Receptionist

AI Receptionistanswers while you treat.

An AI that picks up every missed call and every after-hours SMS, books straight into the diary, and sends the booking link or quote — so reception can actually look the patient in the eye.

ruevii.app / features/ai-receptionist

Ava Kowalski

channel · sms
Hi! Can I move my Friday 2:30 to next Tuesday morning?
Of course — Tuesday 9:45 with Dr Hale works. Shall I confirm?
Payment request · $150.00 deposit · PENDING
WHAT YOU GET

AI Receptionist.Three things you'll feel on day one.

Pick up every call

Missed calls captured as call_logs with direction missed → resolved.

Books in the diary

Writes appointments.status confirmed straight to the calendar.

Sends the link

Booking page, intake form or quote — delivered in the thread.

HEADLINE CAPABILITIES

Two big shifts.The rest is detail.

24/7 FRONT DESK

A receptionist who never sleeps.

Every missed call and after-hours text turns into a booked appointment, a saved lead or a routed message — handled before the next morning.

  • Twilio voice + AI greeting on missed calls
  • Resolution status flips resolved with a transcript and summary
  • Hand-off to staff when the question needs a human

Ava Kowalski

channel · sms
Hi! Can I move my Friday 2:30 to next Tuesday morning?
Of course — Tuesday 9:45 with Dr Hale works. Shall I confirm?
Payment request · $150.00 deposit · PENDING

BOOK STRAIGHT INTO THE DIARY

From “hi” to confirmed appointment.

The AI knows your services, your injectors and your buffers — and writes a confirmed appointments row when the patient picks a time.

  • Reads services.duration_minutes and resource availability
  • Creates appointments.status confirmed with starts_at and ends_at
  • Sends SMS confirmation and reminder via reminders engine

Cosmetic consultation

confirmed

Client

Ava Kowalski

Resource

Dr Hale · Room 2

Starts

Tue 9:45 AM

Duration

30 min

consent.signed · ahpra.cooling_off ✓
SUPPORTING CAPABILITIES

And four morethat quietly do the work.

Call summaries

Every call ends with a transcript and an AI-written summary.

Lead capture

Unknown callers saved as leads with source DISCOVERY_CALL.

Knows the boundaries

Won't quote clinical advice — escalates to a clinician instead.

Drops into the inbox

Every exchange lands in the same Conversations thread.

8h

Saved per clinician, per week

32%

Fewer no-shows

97%

AHPRA-aligned visits

Switching to Ruevii ai receptionist took a Tuesday — and we got our front desk back the same week.
Dr Mia Halvorsen · Owner, Ascot Aesthetics · Brisbane
WHAT IT REPLACES

Tools you can stoppaying for.

AI Receptionist is included on every plan. The point tools you're stitching together aren't.

What you're paying now

Point tools, stitched together

  • Twilio (SMS + voice)$60
  • Front / Intercom inbox$74
  • After-hours answering service$220
  • Mailchimp marketing$25
Per month$379

With Ruevii

AI Receptionist — included

  • Lives inside the same client record
  • Reportable, auditable and AHPRA-aware
  • No extra logins for your team
Per month$0

You save $379/mo

AI Receptionist

Never miss a patient again.Even after hours.

Book a demoTake the tour

Pairs well with

Ruevii AIUnified InboxCallsAI Instant Answers

One platform.Every clinic workflow.

Book a demoSee pricing