Australian-made and AHPRA-native — built for AU cosmetic & aesthetics clinics.

Ruevii
Help Center

Help, when you need it.From a Sydney-based team.

Articles, integrations and migration guides — all written by the same Australians who built the product and answer your tickets. No outsourced scripts, no 48-hour first response.

Browse by topic

Getting started

First-week setup, your team, services, pricing and your clinic profile.

Booking & calendar

Online booking, calendar PINs, deposits, reminders and the waitlist.

Payments & POS

Stripe AUD, payment plans, refunds, gift cards and split tender.

AHPRA & compliance

Consent workflows, S4 register, audit trail and treatment records.

Migration from Pabau/Cliniko

Importing clients, notes and history. We do the heavy lifting with you.

Ruevii AI

The command bar, AI receptionist, instant answers and treatment scribe.

Most read

The articles AU clinics open most.A good place to start.

See every article
Getting started

How to import your Pabau client list

6 min read
Payments

Setting up Stripe for AUD

4 min read
Conversations

Configuring SMS reminders for AU numbers

3 min read
Calendar

Adding a new clinician with calendar access

5 min read
Refunds

How to issue a refund in Ruevii

4 min read
Compliance

Setting up your S4 register from scratch

8 min read
Integrations

Embedding the booking widget on your Squarespace site

5 min read
Memberships

Setting up payment plans

6 min read
Still stuck?

Talk to a human.A Sydney one, who knows your clinic.

No tier-1 scripts. The same team that ships Ruevii answers tickets — most replies land in under an hour during AEST business hours.

Avg first reply · 38 min

AU support

Always within reach.

  • HoursMon–Fri · 8am–6pm AEST
  • In-appLive chat from your dashboard
  • Emailsupport@ruevii.com
Start a chat
Free on Pro and Practice

Onboarding call

A named lead for your first 90 days.

  • Format30-min calls, weekly cadence
  • ScopeMigration, training, go-live
  • LeadAssigned at sign-up · stays after
Book onboarding

A practice OS that doesn't need a manual.But the manual is here, just in case.

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