Australian-made and AHPRA-native — built for AU cosmetic & aesthetics clinics.

Ruevii
Featured · Conversations

Conversationsin one calm thread.

Two-way SMS, calls and email in a single inbox tied to the patient record. Reply from anywhere, get paid in the thread, and let the AI take the after-hours weight off your front desk.

ruevii.app / features/conversations

S-10428

Ava Kowalski

COMPLETED
Anti-wrinkle · 20u$480.00
Lip filler · 1ml$480.00
Skin booster$360.00
total_cents · $526.00GST $47.82
WHAT YOU GET

Conversations.Three things you'll feel on day one.

One inbox

SMS, email and calls land together — channel set to sms · email · phone.

Pay in the thread

Send a Stripe link; payment_requests.status flips to PAID without leaving the chat.

AI on call

After hours, the AI replies, books and routes — never a missed message.

HEADLINE CAPABILITIES

Two big shifts.The rest is detail.

ONE THREAD PER PATIENT

Every channel, one conversation.

SMS, calls and email collapse into a single thread tied to the client_uuid. Reception sees the full history without alt-tabbing between four apps.

  • Channels: sms · email · phone · webchat · instagram · facebook
  • author_type staff · contact · automation distinguished at a glance
  • Templates and merge fields drawn from the patient record

Ava Kowalski

channel · sms
Hi! Can I move my Friday 2:30 to next Tuesday morning?
Of course — Tuesday 9:45 with Dr Hale works. Shall I confirm?
Payment request · $150.00 deposit · PENDING

PAY-IN-THREAD CHECKOUT

A reply that collects revenue.

Send a Stripe checkout link inside any message. payment_requests row is created with status PENDING, flips to PAID, and lands as a COMPLETED sale in POS — automatically.

  • stripe_checkout_session_id on every request — fully reconciled
  • Sale total_cents posts back to the patient wallet on PAID
  • Read receipts: status PENDING · VIEWED · PAID · EXPIRED

S-10428

Ava Kowalski

COMPLETED
Anti-wrinkle · 20u$480.00
Lip filler · 1ml$480.00
Skin booster$360.00
total_cents · $526.00GST $47.82
SUPPORTING CAPABILITIES

And four morethat quietly do the work.

AI receptionist

Picks up missed calls and texts 24/7, books straight into the diary.

Recorded calls

Twilio call_logs with transcript and a per-call AI summary.

Instant answers

Common SMS questions auto-replied by intent matching.

Campaigns built in

Targeted SMS + email campaigns from the same inbox.

8h

Saved per clinician, per week

32%

Fewer no-shows

97%

AHPRA-aligned visits

Switching to Ruevii conversations took a Tuesday — and we got our front desk back the same week.
Dr Mia Halvorsen · Owner, Ascot Aesthetics · Brisbane
WHAT IT REPLACES

Tools you can stoppaying for.

Conversations is included on every plan. The point tools you're stitching together aren't.

What you're paying now

Point tools, stitched together

  • Twilio (SMS + voice)$60
  • Front / Intercom inbox$74
  • After-hours answering service$220
  • Mailchimp marketing$25
Per month$379

With Ruevii

Conversations — included

  • Lives inside the same client record
  • Reportable, auditable and AHPRA-aware
  • No extra logins for your team
Per month$0

You save $379/mo

Conversations

Stop missing the patient.Reply, book, get paid.

Book a demoTake the tour

Pairs well with

Ruevii AIAHPRA ComplianceSmart CalendarPayments & POS

One platform.Every clinic workflow.

Book a demoSee pricing